Shipping policy

Processing Time

All orders are processed within 2–5 business days.
Please note that processing time may vary depending on the product and current order volume, as items are made to order.

Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Once processed, orders are shipped according to the selected shipping method at checkout.

Estimated delivery times:

Domestic (U.S.): 5–10 business days
International: 10–30 business days

Delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, or peak shipping periods.

Shipping Rates

Shipping rates are calculated at checkout based on:

Product type
Destination
Shipping method selected

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take 24–48 hours to appear after shipment.

Made-to-Order Items

Most of our products are made to order, which helps reduce waste and allows us to offer a wide range of designs. Because of this, processing times may be longer than mass-produced items.

International Shipping & Customs

International orders may be subject to customs fees, import taxes, or duties. These fees are the responsibility of the customer and are not included in the item price or shipping cost.

Delays

We are not responsible for shipping delays caused by:

Carrier issues
Customs clearance
Weather conditions
Incorrect or incomplete shipping addresses

If your order appears delayed beyond the estimated delivery window, please contact us and we’ll be happy to help.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Missing or Lost Packages

If your package is marked as delivered but you have not received it, please contact the shipping carrier first. If the issue is unresolved, reach out to us and we’ll assist where possible.